JivoChat

JivoChat is a messaging and chat application developed by JivoSite LLC. It provides businesses with a platform to communicate with their customers in real-time, enhancing customer satisfaction and retention.

With JivoChat, businesses can connect with their customers via multiple channels, including live chat, email, social media, and phone calls. This allows them to provide quick and efficient customer support using a single platform, reducing the need for multiple communication systems.

One of the key features of JivoChat is its customizable chat widget that can be placed on any website or mobile application. This widget can be customized to a business's branding and design preferences to maintain consistency across all communication channels.

JivoChat also provides businesses with an analytics dashboard that offers real-time insights into their customer interactions. This includes visitor tracking, chat histories, and customer ratings, which can help businesses identify areas for improvement and optimize their customer support strategies.

In addition to its communication and analytics features, JivoChat supports team collaboration by allowing businesses to assign chats to specific team members and track their response times. This ensures that customer inquiries are handled promptly and efficiently.

JivoChat is available for businesses of all sizes, from small startups to large enterprises. It is compatible with multiple languages and offers integrations with popular business tools such as CRM systems and eCommerce platforms.